To ensure a Smooth test and to avoid last-minute issues, please make sure that all prerequisites are met before starting your test. You can start by checking your system readiness using the Prerequisites check. This will ensure your system meets all the requirements.
Common Reasons for the Issue
Update Software: Outdated operating systems or browsers can often lead to performance problems. Ensure all software is updated to the latest versions.
Browser Glitches: Temporary problems with the browser may disrupt your experience.
Unstable Network: A weak internet connection can cause interruptions and affect performance.
Conflicts: Issues can arise from having multiple tabs open or from browser extensions.
If your test page becomes unresponsive during an interview or test, follow these steps for a smooth uninterrupted process.
Troubleshooting Steps:
Reload the page: Press the refresh button or use F5.
Check your network connection: Ensure a stable, fast connection > Switch to a different network if needed (e.g., another Wi-Fi or mobile hotspot).
Close & reopen the test: Close the test > Reopen it using the same verification code from your email.
Additional Tips
Disable Extensions: Turn off unnecessary browser extensions.
Clear Cache: This may help with loading issues.
Conclusion
By following these simple steps, you can resolve an unresponsive test page and continue your test. Keeping your internet connection stable and refreshing the page is key to fixing most problems.
If you continue facing issue and would like to raise a support ticket, click here
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